PRIVACY POLICY

The Health Rating respects your privacy, and protecting it is important to us. This privacy policy applies to the personal information we get from your interactions with us, including your use of our websites and any app (together, the "Site"). It outlines the types of personal information (referred to as "Personal Information") we collect, how we use it, who we share it with, and your options regarding our use of your information. It also describes the security measures we take and how you can contact us to exercise your rights. Your continued use of the Site means you accept all terms, conditions, and policies stated here.

Contents of This Policy

Scope and Updates
Information Collected
Use of Personal Information
Sharing Personal Information with Third Parties
Non-Personally Identifiable Information
Security
Links to Other Sites or Apps
Opting Out
Children
Disclosure for Legal Purposes
Assignment
European Union General Data Protection Regulation
Disputes

1. Scope and Updates

1.1

While some parts of the Site, like registration, can be accessed without disclosing personal information, you may be asked to provide certain Personal Information, such as your name, email address, mailing address, telephone number, and other identifying details. This Personal Information may be combined with information from other sources and will be handled as described in this policy.

1.2

By accessing the Site, you agree to be bound by its terms of service and this privacy policy, which is incorporated by reference. If you do not understand any part of this policy or the terms of service, please contact us at support@thehealthrating.org. If you do not agree, please do not use the Site.

1.3

We reserve the right to update this privacy policy by posting updates on the Site. These updates will be effective immediately. Updates may include significant changes, so we encourage you to review them carefully. You can check the last modified date at the end of this policy to see if any changes have been made. Your continued use of the Site after an update is posted means you accept the updated policy.

2. Information Collected

2.1

We collect information you provide directly to us on the Site, such as when you create an account, order a product, request a service, or contact us. If you do not provide the required information for a particular activity, you may not be able to complete it.

2.2

The Site uses cookies, which are small data files delivered to your hard drive by your browser. We use cookies to improve your experience. Some are essential for the Site to function properly. Cookies help us know when you return and store information to personalize your experience and collect statistical data, such as which pages are visited, your internet provider, and the sites you visited before and after ours. This information helps us trace your "clickstream" to understand which parts of the Site are most popular. We may also allow our affiliates and service providers to use cookies from the Site to help us with analysis and research on the effectiveness of the Site and its content. Some third-party advertising companies are members of the Network Advertising Initiative, which offers a way to opt out of ad targeting from member companies (www.networkadvertising.org). By continuing to use our Site, you agree to receive cookies. You can turn off cookies in your browser settings, but some features of the Site may not work fully.

2.3

The Site may also use "pixel tags" (also known as "web beacons" or "clear gifs"), which are tiny graphic images. Pixel tags help us analyze user behavior and measure the effectiveness of the Site and its content. Pixel tags are unique and work similarly to cookies. Unlike cookies, which are stored on your computer, pixel tags are embedded invisibly on websites. When appropriate, we may combine information from these tools with your Personal Information. We may work with service providers to help us track and analyze this information.

2.4

Examples of information collected this way include your browser, device type, IP address, operating system, internet service provider, pages you visit on the Site, and geographic location. Cookies may also collect information about your interactions with communications, such as whether emails were opened and if links within them were clicked.

2.5

We collect email addresses and information for marketing services. When you use the Site, you may have the option to subscribe to an email list or newsletter. You can cancel these subscriptions at any time. Your email address may be shared with third parties if you have given us prior permission to do so.

2.6

We collect Personal Information you provide when you set up an account. You can access your account online at any time to add, delete, or change information using your email and a password. The Personal Information you provide will only be used for the purposes outlined in this policy. If you use a public computer to access your account, we strongly recommend you log out to prevent unauthorized access.

2.7

If your visit to the Site leads to a purchase from a third-party site, payment processing information may be collected by that third party. We may also use third-party payment processors for payments we receive. Please review the terms of use and privacy policies of any third parties before providing them with your Personal Information.

2.8

Please remember to update your Personal Information if it changes.

3. Use of Personal Information

We may use your Personal Information for various purposes, including to:

Authenticate your identity when you visit the Site.
Provide you with products and services you purchase.
Allow you to participate in special activities and offers, and communicate with you about them.
Keep your information accurate.
Facilitate your orders and provide status updates.
Identify your product and service preferences to notify you of new or additional products and promotions that may interest you.
Conduct market research and customize offers.
Aggregate and analyze user data.
Provide you with information that may be of interest to you.
Send you administrative or legally required notices.
Send electronic communications like company announcements and updates, if you have given prior authorization.
Share your Personal Information with others for the limited purposes described in this policy.

5. Non-Personally Identifiable Information

5.1

We may also collect certain non-personally identifiable information from you. This information is analyzed anonymously and only in aggregate, without personally identifying you. We use it for purposes permitted by law, such as to maintain the Site, analyze trends, gather demographic information, and comply with applicable law. We may share this information with others.

5.2

We may combine non-personally identifiable information collected through cookies, pixel tags, and other analytical tools with other information we have collected from you. This combined information may be used to improve the Site, personalize your online experience, deliver information, determine advertising effectiveness, and for other internal business purposes. We may use and share aggregated and anonymous information for market research for ourselves and our business partners.

5.3

We authorize certain service providers to use non-personally identifiable information for their business purposes, such as reporting on usage or industry trends, in accordance with their privacy policies.

5.4

Our Site may contain links to third-party functions like plugins, tools, and APIs (e.g., from Facebook) designed to enhance your experience. Before using any third-party functions, you should review their privacy policies. These policies may differ significantly from ours, and we make no representation or warranty about them. Your interactions with any such third parties are solely between you and them and are undertaken at your own risk.

6. Security

6.1

We take commercially reasonable physical, electronic, and administrative steps to secure your Personal Information. This includes limiting physical access to database servers and using electronic security systems and password protections to guard against unauthorized access. All payment transactions will be encrypted. It is our policy never to send your credit card number via email.

6.2

Please note that no electronic data transmission can be guaranteed as completely secure. While we will use commercially reasonable methods to protect the information you transmit through the Site, any transmission of your Personal Information is at your own risk. We cannot guarantee that your data will not be intercepted by third parties. We will not be liable for the circumvention or sabotage of our security measures by third parties. We will not be liable for any security breach resulting from events beyond our reasonable control, including your own actions, storage media corruption, defects in third-party security products, power failures, natural disasters, riots, hacking, or terrorism.

7. Links to Other Sites or Apps

While using the Site, you may find links to websites operated by third parties. We do not make any representations or warranties about any third-party website linked to the Site, or any goods or services associated with it. We have no control over or responsibility for their information, products, or services. Third-party websites are not covered by this privacy policy, and privacy concerns should be addressed with their respective owners.

8. Opting Out

8.1

You can opt out of receiving email communications from us by clicking the "unsubscribe" button at the bottom of our emails or by emailing us at support@thehealthrating.org with "unsubscribe" in the subject line. You may opt out of newsletters and other communications by emailing us. Please allow up to ten business days for your preferences to take effect. Opting out will not affect service-related communications, such as payment confirmations and delivery updates.

8.2

We may use Google Analytics Advertising Features or similar programs to display our ads on other sites you visit and to optimize our online advertising. To opt out of Google Analytics Advertising Features, visit the Google Ad Settings page. You can also use the Google Analytics Opt Out Browser Add-on. We may also work with Facebook, Apple, and others to provide analytics. For more information on their privacy practices, please visit their respective privacy policies.

8.3

You may opt out of receiving online behavioral or interest-based advertising using the tools provided by the Digital Advertising Alliance or the Network Advertising Initiative.

8.4

We do not make any representations or warranties about third-party opt-out services. These services are independent of us, and we have no control over their performance. Even if you use these tools, we may still collect some data about your online activity for operational purposes (such as fraud prevention), but it will not be used for targeted marketing. If you use multiple browsers or devices, you may need to opt out on each one.

8.5

If you have provided us with a telephone number, you may remove it from your personal profile settings. To opt out of receiving text messages, reply "stop" to any text you receive from us.

8.6

Registered users may terminate their registration at any time by contacting us. If you want to cancel your account or delete your Personal Information, you may send your request to support@thehealthrating.org with "delete my information" in the subject line. Please note that it may be impossible to delete all Personal Information due to backups and records.

8.7

If you request that we delete your Personal Information, we cannot delete information associated with past transactions or archived information on the Site, except as permitted by our data retention policy.

8.8

If you do not receive a response from us within ten business days, please send another email, as your original email may not have been received.

9. Children

We do not knowingly collect, use, or disclose Personal Information from anyone under 18 years of age. If we become aware that we have unknowingly collected information from a minor, we will make reasonable efforts to delete it and stop sending any promotional communications.

10. Disclosure for Legal Purposes

You authorize us to disclose any of your Personal Information in response to judicial and administrative proceedings and to law enforcement or government agencies. In the event of an investigation into improper or illegal conduct, such as fraud, misrepresentation, or a data breach, you also authorize us to disclose your Personal Information.

11. Assignment

We may freely assign our rights and delegate our obligations under this privacy policy.

12. European Union General Data Protection Regulation

12.1

If you are protected by the European Union General Data Protection Regulation (GDPR) or English Data Protection Law, we will process your Personal Information in accordance with our privacy notice. Your rights under the GDPR include, without limitation:

The right to be informed about our processing of your personal data.
The right to request access to your personal data at any time.
The right to ask us to update or correct any inaccurate personal data.
The right to object to the processing of your personal data and to withdraw any consent you have given us.
The right to prevent processing that is likely to cause you or anyone else damage or distress.
Certain rights related to automated decision-making processes, including the right to object to profiling.
The right to request that we erase or destroy your personal data in certain circumstances (the right to be forgotten).
The right to have your personal data provided to you in a structured, machine-readable format and to have it transmitted to another data controller (data portability).

If you wish to exercise any of these rights, you should email us at support@thehealthrating.org.

13. Disputes

This privacy policy will be interpreted in accordance with the laws of the State of New York and the United States of America. By visiting the Site, you agree to this. Disputes under this policy will be resolved in accordance with the terms of service.

Last Modified: August 28th, 2025